Hey guys, So I have a bit of an odd situation. I have internet via Comcast, and the speeds we're supposed to be getting is 105 mbps up. Why is my upload speed 50x faster than my download speed I upgraded my internet to internet 50 (from internet 24). The tech came and installed fiber and i tested my speed on my phone, laptop, and television and i get speeds of 1-5mbps download and 50-59mbps upload. I get 50mbps download with my xbox one on ethernet and wifi but when i connect.
I seem to be getting ~400 Kbps download speed here, and ~700 Kbps upload (yes, they're both rubbish). Does this seem wrong to anyone, and what could be causing it (apart from the 'acceptable' things like distance from exchange etc.)
Edit #1:
To Clarify, my sync speeds are:Downstream Rate : 432 KbpsUpstream Rate : 756 Kbps
I am currently plugged directly into the test socket on my BT my master socket. I have no other devices except my PC connected.
Edit #2:
Spoke to O2 last night and have ended up switching my current Linksys router for O2 wireless box (which doesn't allow ASCII WEP keys, grumble grumble). Strangely, just switching the router for the O2 boosted my download sync to ~550 Kbps. Anyway, the man on the phone adjusted my noise threshold (apparently to make it make it match a 2meg profile) and I'm now getting ~1100 Kbps. I have been advised to check the line stability over the next few days though.
I'm still being told that 1100 Kbps is acceptable for a 2 meg quoted line - apparently an actual speed of 30% the quoted speed is the official start of when a line is 'unacceptable' and warrants remedial action. Seems a bit low to me!
Edit #3:
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Finally spoke to BT who performed the line noise check, but couldn't find a problem. They arranged for an engineer to visit. The Engineer has confirmed there is a problem with the line that originates outside the property, and wandered off to the exchange. 'It'll just start to work sometime over the next few days and someone will call to confirm'. Someone called that evening. Am now getting 806 Kbps upload and... 595 Kbps download! BT are simply fantastic at times.Thanks for all you suggestions and tips. All of them were right in their own way, but unfortunately I can only mark one as the accepted answer, so I feel it's probably best to mark COTW's one as I believe this should have the most significant impact in the long term.My advice for anyone following this to resolve their own issues: try everything. It all helps!
MPritchard
MPritchardMPritchard
3 Answers
If you're working through BT and the trouble is at the master socket then BT is responsible for the wiring up to the master socket. Unfortunately, the division responsible for maintaining phone wiring is not the same as the division that does ADSL. Your mission, should you decide to accept it, is to get the help desk people to raise a ticket so that a line technician will come out and fix the wiring.
I had a similar problem once and it took about 6 weeks to get it fixed. From what I can tell, you need to:
One possibility would be to go to another ISP that has a DSLAM at your exchange (maybe Nildram - they have a range of services aimed at SOHO clients). If it is a line problem they will probably do a better job of escalating this to BT's infrastructure people than BT's own ISP does.
ConcernedOfTunbridgeWellsConcernedOfTunbridgeWells
Didn't realise that the rates you were giving were sync rates as opposed to transfer rates :)
Thats pretty poor alright. Sounds like your line isn't able to handle whatever profile is set.
I'd imagine that the reason the upstream isn't affected is probably because its on a different bandwidth to the downstream.
Get in touch with your ISP and ask them to check your line's PreQual (what rate your line qualifies for) and then find out if its higher or lower than the profile you're supposed to be on.
To avoid any problems/delays in communicating with them, ring them from a mobile phone and say the modem is connected at the main phone point with no other equipment connected.
Edit: Sounds like your ISP is giving you the runaround. One way around this would be to report a fault on your telephone (say your calls are noisy or something) and hope that a problem is found. The downside would be that if no problem is found with BT's equipment then you'll probably be charged.
CiaranCiaran
Get a filtered face plate for your wall outlet and remove any redundant telephone wiring in your house. Then run the phone direct into the wall outlet and use a shielded RJ11 cable to connect from the filtered faceplate to your router.
Lastly, follow this advice (http://www.theregister.co.uk/2009/08/05/i_plate/).
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Then you can be sure of no internal interference. I did and got an extra meg on a 6km line.
user4213user4213
protected by NifleMay 1 '12 at 10:11
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If you’ve ever done a speed test on your Internet, you’ve probably noticed that compared to your download speeds, your upload speeds are, well, a little pathetic. You’re not alone, though: this is pretty much the norm worldwide.
Speedtest’s world average for July 2018 was 46.41 Mbps down, 22.48 up. Why the asymmetry? In general, ISPs are considering two things: there is a lot more demand for downstream bandwidth than for upstream, and there is a technical limit to how much traffic their lines can carry.
Asymmetry is actually important
DSL, cable, and fiber connections need to be divided into different streams for download and upload, and since they all have limits on how much information you can pack into them, privileging download over upload is usually better.
If everyone in an apartment building has fifty Mbps up and fifty Mbps down, all of their data is probably going to one coax cable connected to the building. During peak times they might max out the coaxial cable’s download bandwidth while leaving the upload channel fairly open. It makes sense then to have at least a two-to-one download-upload ratio.
Related: How to Properly Check Your Internet Speed
DSL
Digital Subscriber Line (or DSL) is fairly slow, but it does a decent job of relaying Internet over the last mile or two. It uses the same copper lines that your telephone does, so it’s not exactly built for speed. The download and upload streams operate on two different frequencies above the voice frequency, which being fairly high, decay pretty quickly over any distance. Most DSL is ADSL, where the “A” stands for “Asymmetric,” so the disparity is pretty much baked into the standard. There’s not much room for more bandwidth in copper wires, so keeping the lines biased toward download is probably for the best.
Cable
Due to higher downstream demand, there are more download than upload channels on the coax cable (carried on the same wire as TV). Add to this that upload channels are usually narrower than download channels (roughly six Mhz for down and three Mhz for up), and you’re looking at even lower relative speeds, which is why a four-to-one channel ratio doesn’t usually get you a four-to-one speed ratio. A twenty Mbps download speed will likely have less than 5 Mbps for upload.
However, a new standard for transmitting data over cables, DOCSIS 3.1, could make cable a lot faster. Essentially, 3.1 improves on 3.0 by taking the current channel widths of six or three Mhz, making them smaller, and combining them all into a much bigger spectrum.
Some ISPs are already starting to upgrade their equipment to the new standard, and paired with modems that support it, the same cables that currently top out at a few hundred Mbps could be carrying ten Gbps down and one Gbps up.
Fiber
While DSL and coaxial cable connections are typically constrained by a low upper bandwidth limit, fiber optic cables can carry so much data so fast that allocating some space to downstream at the expense of upstream is practically unnecessary. Thus, fiber for both individuals and businesses tends to be symmetric.
EPB Fiber in Chattanooga, Tennessee, for example, offers a frankly insane ten Gbps down / ten Gbps up. For cost and logistical reasons, some connections remain asymmetric, though these speeds are still typically more than enough, so fiber is still the most solid option for those in need of upload speed.
Why Is Upload Speed Faster Than Download Speed Utorrent
Related: How to Improve Internet Speed for Streaming
How do I get faster upload speeds?
If you have laggy video or keep getting killed in multiplayer games, you’re probably looking for a way to improve your upload speeds. Unfortunately, if you’ve only been allocated two Mbps, and that’s about what you’re getting, your only way up is to pay for a higher tier.
However, if your upload speeds are significantly lower than what you paid for, and they seem to be that way consistently, here are a few things you can try before making that dreaded tech support call:
Why Is My Upload Speed Way Faster Than My Download SpeedFaster upload speeds are the futureWhy Is Upload Speed Faster Than Download Speed For Windows 10
The last option for getting better upload speeds is just to wait. As upstream connections become more important to average users who depend on things like cloud storage and streaming, they’ll be more highly prioritized. The lion’s share of most connections will still be dedicated to downloads, but with the increasing prevalence of fiber and the introduction of the DOCSIS 3.1 standard, things are getting steadily better.
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